I’ve been asked to write a recommendation for TR Building & Remodeling and frankly, it’s a pleasure.
My experience w/ TR Building & Remodeling involved the reconstruction of my kitchen and dining room. The process began on Sept. 8th and ended on Dec. 12th. These were the dates promised and delivered to me. If you’ve used contractors in the past, you know how unusual this is!
In addition, I wasn’t deluged with constant change orders. Todds’ estimate at the outset was the price I paid. That was a first for me with any construction project I had ever undertaken. And furthermore, my blood pressure never went up the entire time all the crews were in my home. If there was a problem it was fixed on the spot by the TR Building & Remodeling project foreman. That is a very high level of service.
And most importantly, the quality of the work is superb. TR Building & Remodeling stands by the work they did here to this day.
TR Building & Remodeling is more expensive – they should be. They are a Ducati in a field of Vespas.
Bryan Cary | Darien
TR Building & Remodeling understood the level and quality I expected, and I was 100% satisfied with the end result. There’s not much more anyone could ask for. The entire experience was wonderful from start to finish. I would use the same team for any future projects as well as recommend them highly to anyone embarking on a renovation of any scope or level of difficulty.
Shelley Morris | Shelley Morris Interiors, New Canaan, CT
As we are wrapping up our third home renovation project with TR Building & Remodeling, we have consistently experienced excellence from the proposal/planning stages down to the last finishing touches. Their detailed planning enabled them to predictably estimate each project’s completion time and we were always informed of each project’s status and progress along the way. They settled for nothing less than our full satisfaction with each phase of the work. I would highly recommend TR Building & Remodeling for any construction project.
Dana McAvity | Director, Time for Lyme, Inc.
Pam and I wanted to express our utmost satisfaction at the very high quality work performed by your company on our kitchen remodeling project. We encountered a very high level of professionalism among each and everyone we came into contact with. Your own personal involvement and the advice you gave us in making changes (e.g. pocket door, television mount) have been exemplary and the results speak for themselves. Our home has been beautifully transformed. Please convey to all your staff our deepest appreciation for their timeliness, meticulous attention to detail, cleaning up so well afterwards and for a job truly well done. Good customer service seems to be disappearing these days. Thanks to your staff, our experience with TR Building & Remodeling was a pleasant exception to this trend. We look forward to doing more business with your company in the future and would highly recommend TR Building & Remodeling to our friends and family.
Janice Englesbe | Norwalk, CT
My wife Mary and I recently had the pleasure of completing a home renovation project with TR Building & Remodeling. We have done several renovation projects in the past, and TR Building & Remodeling provided the best experience and the highest level of consistent quality. All of the various subcontractors were diligent, skilled, polite and meticulous in both their work and the daily clean up process. Todd Drury, one of the owners of TR Building & Remodeling came by daily and reviewed all the work, often correcting the smallest of details which he felt could have been executed better. Todd was uniformly helpful and honest and provided cost effective solutions to several problems. Unlike many other builders with whom we have interacted, Todd is an excellent listener, did not try to impose his “vision” on that of the homeowner’s, and never required being chased down to return a telephone call, stop by the house, or fix a problem (even after the final payment was made). Mary and I cannot envision a smoother, less intrusive, and higher quality renovation than the one which TR Building & Remodeling provided. We enthusiastically endorse TR Building & Remodeling, without reservations.
Michael H. Bar, MD | New Canaan, CT
TR Building & Remodeling far exceeded my expectations in my kitchen remodel project. They were professional, detail oriented, budget conscious, kept the project on schedule and were a pleasure to work with. The quality of their work was top notch, and they were always thinking of my needs as the homeowner during the project. Todd Pelletier, as the project manager, was great. I now have a beautiful kitchen, and enjoyed the process. I would absolutely call on TR Building & Remodeling for my next home project.
Janice Englesbe | Norwalk, CT
This summer TR Building & Remodeling did a $50k to $100k renovation of our attic. They took it from an unfinished dusty storage space to something bright and fully livable. The job ranged from the removal of old structural and insulation material, to the installation of new electrical work, plumbing, HVAC, insulation, wood flooring, and some unique safety issues. Todd Drury also helped us with many of the design features.
Our experience was fully positive. Todd offered many aesthetic and functional options and worked with us through each of them to get to an attractive and reasonably priced final design. Todd Pelletier, as head man on the job, was on site every day and always reachable by phone during off hours. The subcontractors were all professional and courteous and worked to minimize any disruptions to our household – every day they left the house as clean as they found it.
The quality of the final product was well above our expectations. Despite our decision to add some auxiliary work during the project, it was completed on time. Without reservation we’d fully recommend Todd and the TR Building & Remodeling team to anyone who is contemplating a similar project.
Jake and Erika DeSantis Redding, CT